Last Updated: 12 November 2024

At Cilantro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website.

1. Information We Collect

We collect personal information you provide to us directly, such as when you:

• Place an order
• Sign up for our newsletter
• Contact us with inquiries
• Provide feedback

The types of personal information we may collect include:

• Name
• Contact information (email address, phone number)
• Payment information (if ordering online)
• Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect for purposes including:

• Processing and fulfilling your orders
• Responding to your inquiries
• Improving our website, services, and customer experience
• Sending you updates, promotions, or other marketing communications (if you have opted in)
• Ensuring security and fraud prevention

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information. However, no online data transmission or storage system is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us with website operation, payment processing, and other business activities, only to the extent necessary to provide their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand user behavior, remember your preferences, and improve our services. You can disable cookies through your browser settings; however, this may limit some website functionality.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page, and the "Last Updated" date will be revised. Your continued use of our website after any modifications indicate acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cilantro

 contact@cilantro-sa.com